A small business phone system is a modern communications solution designed for companies with fewer employees or locations. Unlike older, more cumbersome setups, a VoIP for small business solution gives you essential features—like advanced call routing, voicemail-to-email, and multi-line support—without high costs or complexity.

It can be surprisingly affordable, especially with cloud phone system solutions. You pay only for the features and capacity you need, with no expensive on-site hardware to purchase or maintain. Many small businesses see immediate savings on monthly phone bills.

With the right broadband connection and proper network configuration, call clarity often rivals—or even surpasses—traditional landlines. Most modern VoIP providers use HD audio codecs and backup routing to ensure crisp, uninterrupted conversations.

No problem. FibreMAX®fone includes a complimentary SmartSync Mobile Extension in every plan, allowing you to make and take calls on your mobile devices. If your internet goes offline, simply open the app on your phone, and answer calls exactly as you would on your desk phone—no downtime.

Absolutely. Most VoIP services support number portability, letting you keep your existing number so clients never have to learn anything new. We’ll guide you through every step.

A VoIP phone system runs over your internet connection rather than copper phone lines. This means lower costs, more flexibility (like remote extensions), and built-in advanced features managed via an online dashboard—no bulky hardware needed.

Beyond cost savings, you gain professional features like auto-attendants, call recording, and mobile extensions typically exclusive to large corporations. These capabilities help your team be more efficient and responsive, giving you an edge in a competitive market.

Often, you can use your existing IP phones or simply download a mobile/desktop app to get started. If you do need new handsets, we offer affordable models plus plug-and-play setups that are easy to install.

Absolutely. Every FibreMax plan includes a complimentary SmartSync Mobile Extension, so your staff can handle calls from anywhere—whether they’re in a home office, on the road, or traveling the globe. They simply open the app on their mobile device and make or take calls as though they were using a desk phone. It’s seamless, secure, and keeps your small business fully connected regardless of location.

Not at all. At FibreMax, we handle all the heavy lifting so you can stay focused on your business. We manage user additions and removals on your behalf, and proactively monitor your IP phones—often detecting and resolving issues before you even notice. All you need to do is ensure each phone is connected to an unrestricted internet connection via Ethernet or Wi-Fi. Plus, you’ll have access to our reporting portal to track call effectiveness and user activity. It’s a worry-free small business phone system that lets you concentrate on what maters most: running and growing your company.

You can be operational within days, especially if you already have a suitable internet connection. FibreMax handles all the technical setup and provides training to ensure your VoIP phone system is ready for immediate use, so you can focus on your core business without delays.

Yes. Reputable cloud phone system providers use secure data centres, encryption protocols, and stringent privacy measures to protect your calls and sensitive information. FibreMax takes security seriously, allowing you to concentrate on running your small business without added worry.

Many business phone systems offer seamless integration with CRMs, Helpdesk solutions, and productivity apps—making it easy to manage customer interactions and track call activity all in one place. FibreMax integrates with a wide range of popular platforms to streamline your workflow.