nbn Key Facts
Introduction
The nbn broadband access network is a nationwide infrastructure project aimed at delivering fast internet to homes and businesses across Australia. The information below explains how it works and what you need to consider when connecting.
Building the nbn Access Network
- Construction Across Australia: nbn is rolling out infrastructure in different areas, sometimes with the help of construction partners.
- Foundational Technologies: A range of technologies is used to provide fast broadband. Once your area is ready, phone and internet providers can offer you services over the nbn access network.
Connecting With an Internet Provider
Phone and internet providers plug into the nbn access network at a Point of Interconnect (POI). After nbn has finished building in your area, you can choose a plan from a provider who offers nbn services. They will advise you on the available speed tiers and the performance you can expect—especially during peak periods like evenings.
Choosing the Right Speed
- Basic Evening Speed: Ideal for very light internet usage (e.g., checking email or a home phone line). Typical evening download speeds: under 15 Mbps*.
- Standard Evening Speed: Suitable for households with a few devices using email, standard-definition streaming, or basic web browsing. Typical evening download speeds: at least 15 Mbps*.
- Standard Plus Evening Speed: Designed for busier households needing HD streaming, online gaming, or remote work. Typical evening download speeds: at least 30 Mbps*.
- Premium Evening Speed: Recommended for multiple users/devices, 4K video streaming, and large file uploads/downloads. Typical evening download speeds: at least 60 Mbps*.
*Actual speeds may vary, especially during peak times.
Before You Connect
- Compatibility of Existing Services: Traditional devices such as medical alarms, autodiallers, or emergency call buttons might not work with new nbn technologies. Check with your device provider for compatibility or alternative solutions.
- Special Circumstances: In new developments, granny flats, or complex installations, you might need extra cabling or trenching. A new development fee may also apply if you’re the first connection in a new area or where the number of premises has increased.
Technology Types
- nbn Fibre to the Premises (FTTP): A direct fiber optic line from the nearest available node into your property.
- nbn Fibre to the Building (FTTB): A fiber connection goes to a node in your building’s communications area, with copper cabling to your wall socket.
- nbn Fibre to the Curb (FTTC): Fiber runs to a Distribution Point Unit (DPU) near your premises, then a copper line completes the connection.
- nbn Fibre to the Node (FTTN): A combination of fiber and copper, where the final leg from the node to your home uses copper wiring.
- nbn Hybrid Fibre Coaxial (HFC): Fiber leads to a node, switching to coaxial cable for the final stretch to a connection box (NTD1) inside your premises.
Contact and Further Information
Important Notes
- These documents are for general guidance and may change as the nbn rollout evolves or as new technologies become available.
- Actual speeds and service quality can vary due to factors such as network congestion, hardware limitations, and the condition of physical cabling.
- For issues or further details about speeds, connections, and installations, please contact us at the details above.
If you have any questions or need more information, feel free to reach out. We’re here to help you get the most from your nbn service.